Here to help

Support Centre

Questions before you play? Chat with us or email our support team.

Customer support

Let's talk.

[email protected]

Tell us your game and question so we can understand your request.

Email support

Opens your email app. You can also copy the address into your preferred mailbox. An enquiry is not an order.

A little context goes a long way.

  1. Your game and goal

    Which game and play session are you interested in?

  2. Your availability

    Include your platform, region, time zone and preferred session time if relevant.

  3. Your question

    Ask about scope, USD pricing, preparation or service policies.

Keep your account private.

Never send passwords, recovery codes or full payment-card details.

Find the right information.

Service delivery

Availability, scheduling and preparation.

Refunds

Payment status and how to raise a question.

Cancellations

Enquiries, changes and future bookings.

Frequently asked questions.

Can I place an order now?

Available services show an order action and USD price on their detail page. Contacting support alone does not create an order or payment.

Which regions and currency are you preparing for?

Prices are shown in USD. The current BO7 service is USD 3 per 10 minutes; check its page or contact support to confirm availability for your platform and region.

Is support available 24/7?

You can email us at any time. We are preparing round-the-clock support for launch; immediate replies and session start times are not currently guaranteed.

Do I need to share my password?

You play using your own game account. For the current BO7 service, provide your Activision ID so our team can invite you. Do not send account passwords or recovery codes.

Who operates BoostGoGo?

BoostGoGo is operated by JIN CHENG WEBSOFT LIMITED in Hong Kong. You can find our company details below.